I might be very late to the party on coming across this interesting question – mentioned on the McKinsey Talks Talent podcast episode on “Human-centered AI: The power of putting people first” – but I just wanted to make a note related to it.
There is a good article on the topic over on Medium and I will not repeat the points made.
The article’s explanation of the question reminded me of arguments around information seeking behaviours and “knowing” versus “knowing where to look”. Nothing much else to add but an interesting one for issues such as capturing tacit knowledge and the nature of collaboration in different organizations.