New academic year – state of higher education (aka lessons from the media, Stephen Fry and Cengage)

A new academic year and renewed, but no doubt short lived, interest in the media for (higher) education.  The BBC’s On The Money advocated the continued value of a degree in face of renewed interest in apprenticeships and ongoing tuition fee burdens.  Meanwhile The Guardian ran a story on the negative impacts of the rises in degree seeking students numbers, the comments including some ‘interesting’, but valid, ones on how industry, economic and education policy still do not seem to be aligned.

Personally I always like to think of education in the terms of Stephen Fry’s memoirs – “a university is not, thank heavens, a place for vocational instruction, it has nothing to do with training for a working life and career, it is a place for education, something quite different.  A real education takes place, not in the lecture hall or library, but in the rooms of friends”.  I perhaps exaggerate my support for what he calls a “loose learning” experience, especially of the late ‘70s Cambridge kind, but in hindsight his experience was similar to mine, I transformed between 18 and 21.  Although I acknowledge there are other ways to do it, I do not think going into the management training scheme I was offered at 18 would have led to me becoming as ‘rounded’ a person as I am now, albeit one still in debt to the Student Loan Company decades on.

On The Money’s host and panel still found, in 2013, that they could make jokey remarks about getting up late, staying up late and enjoying ‘dating’ whilst a student.  We seem to have created a perverse situation where we tell students they should be enjoying themselves but effectively force them into a world of debt worries and part time work.  I could only complete my BA through parental support (ably assisted by the cheapest rents of any UK university city), the fact tuition fees were much less then than now and when it came to my MA I worked 9am-10pm for a fair percentage of the time (university in the day and shop work in the evenings – with an hour or so commute at the end of the day).  It is this postgraduate spell which creates my empathy for today’s undergraduates, I did not enjoy myself in the way I did as an undergraduate and I did not take away a full ‘education’, it was very much about passing the vocationally-focused course.  The growth in student numbers, highlighted by The Guardian, has created the situation that degrees are, as it describes, used as a differentiator for any kind of job description (when I’ve advertised for jobs the logic has been that a graduate should guarantee a certain grasp of English that a school level qualification would not) and we are really now talking about postgraduate qualifications as the way into a particular workplace.  In this regard Mr Fry is perhaps correct that undergraduates would be better looking for liberal arts grounding but the postgraduate costs are such that people are jumping in to a profession centric undergraduate degree, limiting their options afterward.  The realities of today’s job market versus the need to educate people to be flexible in tomorrow’s are the great challenge created by tuition fees in my opinion, people simply cannot afford to reskill in the way the country should need them to.  There has been much in the press about a lack of anti-cyber crime skills, presumably there are un(der)employed computer science graduates who would love the option to study that area to a higher level but simply would not be able to afford the fees (presuming training providers can get the course out in the first place).

This all said, there seems to be less bad news in the press about the economic malaise facing education than last year, perhaps as the HE funding landscape has had a year to readjust.  However, a warning of the long feared ‘education bubble’ has come from the bankruptcy of Cengage (excellently covered in this article).  Whilst it is easy to consider that OER, MOOCs and the resources available on the Open Web have crippled Cengage it is a clear warning to those expecting guaranteed results from investment in education.  Indeed it is perhaps a warning against specialist organisations, in publishing or anything else, going it alone rather than having a larger body to absorb losses.  YouTube, for example, is infamously expensive to run but via its own marketing and Google’s muscle can continue.  Cengage seems to have left itself open to collapse unlike education publishing within bigger organisations such as McGraw-Hill or Pearson.  Perhaps the publishers saw the collapse coming but it is noticeable that, after years of complaining at publishers holding onto materials and charging too much, that there is now the risk that really high quality products are lost to the world’s educators and students.  It is simply not the case to say the web will serve everything you would need to educate, self publishing may be a solution but the potential volume of digitisation and the scope for innovative design means that there will surely be a room for the for-profit sector.  Indeed their real value may be in capturing subject expertise from industry, such as cyber detection, for students where the professional does not perceive a career in academia as the correct one for themselves.  Whilst JISC and others have worked with partners in digitisation and other areas I would see this as a key area for academic publishers to improve upon, they seem the natural conduit for bringing business and academia better aligned and they might just make some money in the process.

FutureLearn day one

Today might end up being a truly historic one that we look back to…or it might not.  Either way, FutureLearn caused a stir when it was announced and has created some patriotic drum beating today, the UK entering the online-HE-space ‘race’ (some would say to the bottom), perhaps not coincidentally timed a year from the Scottish referendum vote and largely ignoring the Australian component.

FutureLearn can be seen as a first step, a way to help those considering putting their bum in an actual University seat as well as, you would imagine, something that will develop into a full blown credit bearing beast at some point.  After all, Coursera’s business model was questioned but is increasingly being seen as feasible with the limited purchasing of credit bearing certificates combined with potential sale of courseware.

The issue with FutureLearn as its own credit delivery platform may be that as a consortium tool it works on the best traditions of UK HE in terms of sharing resources and many academics who are keen on the idea will no doubt be keen to make their resources available via OER repositories or elsewhere.  Conflict may come from the FutureLearn parent is looking to make money rather than be some JISC-like ‘for the good of the sector’ organisation.  The value added by what is possible via instructional elements, housed on FutureLearn, should though be the make or break of the tool.  For example, I am currently enrolled on three MOOCs, including:

–       One being run on a Moodle installation, which I’m largely ignoring as I’m picking up the videos on YouTube and that’s about all I have time for.

–       One being run on CourseSites, which I’m largely ignoring but is interesting in that the tutor has agreed licences with Pearson for value added materials you would not normally have open access to.

My point being, will the FutureLearn ‘courses’ delivered be much more than a mix of media that can be accessed elsewhere?  The instructional glue and communication elements are therefore essential.  Unlike Blackboard users transferring courses to run as MOOCs on Coursesites, by being on its own system it at least suggests that some thought will go into ‘MOOCing’ the content.

The real annoyance for many who have worked in Learning Technology is the sale in the media of MOOCs as something new.  Yes, the scale goes beyond what has been done before but otherwise these are not so revolutionary.  The networked learning that may have been attached to some of the truly open courses at the movements beginning is fast becoming mainstream, even in corporate environments.  Indeed it is noticeable the focus give to FutureLearn’s mobile compatibility in the initial press reports, i.e. this is about learning when and where you want to not necessarily how you might best learn.  In addition the MOOC detractors are picking up on issues such as how to avoid cheating in MOOCs, something which has been worked on in the online sphere both by learning and technical focused staff for some time.  There are solutions here but of course it comes back to the quality of the learning design.  What seems to be missing in many of the MOOCs I have attended is that if you really need more dialogue than a university length course can afford, should these experts rather not engage people in an ongoing community where people can continue to learn over time, influence by the latest research and not with a solitary ‘tutor’ voice?  What I would really love to see is a community of interest introduced via a MOOC, rather than universities trying to advertise their expensive offerings.

There is a good summary here that considers the importance of brand in all this and again the two MOOCs I mention above fail.  Emails the tutor sends me from Blackboard or Moodle are largely plain text, no branding, no really obvious sign where or who they have come from.  I am presuming this will be different in the three FutureLearn courses I have signed up for.  Indeed it would seem FutureLearn are ‘going alone’ in the technical regard with a recent job advert (for a Learning Technologist) on LinkedIn combining an interest in online education with substantial technical skills in analytics, programming (including Ruby on Rails) and writing to “top ranking journals” quality.  The boldness of the approach, not least from the technical side is further covered here.

Thoughts on three very different MOOCs

I have recently undertaken a number of ‘MOOCs’ on topics of interest, most recently:

  1. Science, Technology, and Society in China I: Basic Concepts (Coursera)
  2. Internet History, Technology, and Security (Coursera)
  3. Today’s Blended Teacher (Blended Schools) – see some previous posts for work on this (note I skipped the last week)

Now I started all of these very much expecting to just ‘pick’ at certain resources.  This approach is partly based on how I perceive the free/open web – MOOCs, to me, are just another web resource. The key difference is that most are still using some form of hidden web tool such as a Learning Management System (LMS), collaboration and may offer accreditation.

In the instructional approach MOOC courses follow they are offering a structure comparable to section headers in Wikipedia, or the mix of media a newspaper website uses, the structure given to a webinar, etc. etc.  The value of most courses comes from collaboration, with instructor/expert and participants, not their static resources.  Of these three, Blended Schools, running a nice Google+ community and Hangouts, offers more in the collaboration area than the Coursera offerings which both effectively followed the same model:

  1. Lecture video (IHTS supplemented with some excellent creative commons – materials including videos with the experts the course was about)
  2. Knowledge checks within videos (a nice feature of the LMS/VLE platform to keep the flow going)
  3. Some additional reading
  4. Assignments – STSC 3 written papers/IHTS weekly quiz and final test (with optional extra credit written papers).
  5. With forums around all of this (I did not really engage with these nor any of the IHTS meetups which were arranged – the instructor even meeting up in ‘class hours’ around the world with some participants)

This similarity in model is perhaps a result of the two Coursera items being, effectively, stripped down and very introductory undergraduate university offerings.  That said, the assignments were far from what I would expect of an accredited HE course – STSC relied on peer grading (which has led to lots of comments/complaints and even an offer of the instructor remarking papers for people with a particular grievance) and as with most multiple choice quizzes (which do not use remote proctoring or lock down browser) IHTS was open to cheating.  Indeed of the three papers (all c.500 words) on STSC I struggled to see the major benefit in the final paper (possibly due to my misunderstanding of the topic/question I must admit) and thus deliberately did not spend as much time on the answer.  This in itself was an interesting experiment in that the peer grading showed a clear trend that my own perceptions were correct (assignment 1 nearly gained full marks dropping down by assignment 3).  STSC did provide a rubric to help write your answer – now I am normally in favor of this as I think it helps frame the research and keep students on track.  However, I wonder if in a MOOC it is particularly at risk of misuse in allowing for people to ‘avoid class’ but still pass the assignment.  That said, if we take a MOOC as just another web resource (albeit one hidden away on a community or LMS) then rubrics can be a useful guide to the capabilities you should have developed – i.e. the arguments you should be able to form from engaging with the other resources (including people).

Overall I came out of the two Coursera items with some new knowledge I can apply in my work and some fundamental historical basis for knowledge I already held.  However, they’ve done nothing to suggest courses at this scale are more or less effective than ones I have done in the past (such as my online MA) – they are just different.  Indeed, as pointed out by people elsewhere the real problem is likely to be MOOCs led by institutions with limited online instructional design expertise who ignore the work done by so many people over the last few decades.  The problem, no doubt will be picking out the courses which are actually useful to you and not just vanity projects for the instructor, marketing by an institution, making money (via the ‘in app purchase’ route of getting you in then selling you reading, accreditation, etc) or other reason.

Tin Can: missing the optimal audience?

A post pulled together from different thoughts I drafted commuting in the last week

It might just be down to my media sources of choice but it seems Tin Can is continuing to only really make major waves in corporate learning and development.  This is perhaps understandable considering the relative importance of SCORM to different learning industries.  Indeed, at one stage, whilst SCORM was the first thing Learning Management Systems for corporates needed the likes of Blackboard and Moodle struggled to provide robust SCORM players to their customers.  As schools and 16+ education providers created many of their own resources this was not as big an issues as for L&D departments handling elearning packages from 3rd party vendors and importing multitudes of external ‘off-the-shelf’ content.  Things have changed though and combinations of OER, badges and TC potentially could really transform the landscape.

Whilst I can see uses of Tin Can in the corporate environment, it is of course being seen as a way to acknowledge the 90% of the 70/20/10 model, I wonder if the most useful implementation would actually be with younger online learners.  Whilst accreditation is important in the corporate environment and online testing is often dominated in firms by compulsory training around compliance, health and safety, IT skills, etc. the accreditation element of Tin Can could be far more useful for schools.  For example, rather than setting a pupil a worksheet with questions to complete, a school teacher could setup a task where learners must show their learning path by submitting their activities via Tin Can.  This could show what they have read and done to learn the topic.  It is this use of resources which can now be revealed to the teacher and avoid the ‘doing homework to get teacher of my back’ syndrome.  Its all a bit 1984 but tracking your students could open up a whole new way of looking at what ‘schooling’ entails.

Lets take an example.  I remember when at school we would be asked a question about a topic.  The teacher knew we would effectively be limited to the school library’s resources.  We might be adventurous and find a CD-ROM, related TV/radio show or even venture to the public library but that would be about it.  In some cases the teacher would end up with multiple copy jobs either copied from a textbook or encyclopedias.  Today it is of course Google and the risk that any activity will simply be met with a cut and paste job from the web.  Whilst TurnItIn and the like can indicate where this has happened it does not reveal the learning path.  References/bibliography in traditional work was a hint towards this path but could also raise as many questions as answers.  For example, I remember one of my MA essays, which happened to be the only one I ever had marked by the head of the department, had something like “you couldn’t/shouldn’t have read this much – this is a dissertation length bibliography”.  Now what I had done was to have skimmed through a considerable batch of resources, as the question asked for an evaluation of different options (related to search engine mechanics) I went through a number of old resources to try and understand why the evolution happened and how Google (AskJeeves and maybe some others) worked in the way they did.  I even found an article on Ceefax/Teletext which had a huge amount of similarities to the hopes attached to the Internet (learning anywhere, breaking education barriers, etc).  Tin Can then could provide a capturing of what someone does for an assignment and a bibliography becomes either redundant or simply a list of the references actually quoted in the paper.

To me this offers a more manageable and clear use case than corporate learning where ‘informal’ may be something worth capturing and sharing but volume vs relevance will be a difficult balance.  Would my line manager want to know about every YouTube video I watch?  If we are just talking about the good ones why are we not already sharing those experiences via team collaboration sites?  One aspect is automation versus manually logging an activity, simply speaking you need to be enforcing manual (i.e. a student fails the assessment if they do not log a relevant path) or automatic (potentially too much noise).  In either case I would see more use for a teacher in the data than a manager or L&D department.

What will of course surprise some teachers is that, to an extent, this is nothing new.  Many Learning Management Systems (aka VLEs etc) have offered tracking of accessing resources from the system, for example accessing links supplied by the teacher.  Indeed this might be news to some corporates who have been stuck in the SCORM/course model and not appreciated the full range of, albeit bespoke/proprietary, options in the LMS marketplace.  The potential with TC will be to build on this to track multiple sources in an open way.

What we should be looking to use Tin Can for is to harvest the learning paths of individuals, in corporates this might be harvested by knowledge management to highlight the best ways for learning but in schools it offers much more – how are people using resources, what search techniques need improving in the learners, how are they synthesizing (rather than copying and pasting resources), etc etc.  If we map this to models such as the SCONUL information literacy model it offers even further possibilities for assessing ‘core’ skills.  Overall, hugely interesting times and new ways to consider what learning design means in a hyper connected world.

I’ve recently installed the WordPress application on my phone so I might start posting rougher notes again.

Vetiquette – the new Netiquette?

I recently attended the CIPD’s HRD Exhibition and amongst the free seminars was one which covered Vetiquette.  Now the presenter seemed to think that everyone would have heard of this, but I must admit not remembering it if I had.  Indeed a Google search shows that unless you start adding some ‘-vet’ and ‘-pet’s it is not a term with a particularly big footfall.  The basic idea in the talk was that Netiquette was somewhat out-of-date as it came out of early web discussion boards and email; vetiquette relates to the modern web of video conferencing, multimedia collaboration, etc.  I did not think too much about this until this weeks BSN MOOC grouped Netiquette within digital citizenship.  How much citizenship and literacy overlap are probably a matter of opinion but it made me take another look at vetiquette…

Safari books online has Vetiquette as the below:

VEtiquette, is coined to represent the special subset of behaviors required in a virtual team and to explore the difference in context that virtual work creates that makes special attention to such behavior particularly importantVEtiquette, which stands for “virtual etiquette,” is required in work that is typically real time and synchronous. Vetiquette guides team members’ behavior as they collaborate virtually either while speaking or writing using Internet, mobile, or video technologies. It can be summarized as, “Be effective, or don’t be heard.” This extra attention to virtual interaction matters because the effectiveness of the team depends on it.

Thus for the Blended Schools MOOC we perhaps can consider the need for vetiquette in fostering young people’s belief to be effective/heard but not pushy/rude when online.  This is personally interesting for me as my workplace performance reviews in the past have identified a need to be more assertive in getting my ideas across.  This is perhaps my oh-so-polite Britishness coming through in online environments or might simply be that I find the behavior of others too pushy and ‘tone myself down’ as a result.  As we all move towards a globalized world this will be increasingly important and it is difficult to get the balance right across borders.  It can also be easier to pick a level of appropriate virtual behavior with someone if you have met them in person.

When I did draft a netiquette policy for a previous job I included both the traditional ‘net’ and ‘et’ issues, as well as those identified as ‘vetiquette’.  I guess I really saw all of it as ‘netiquette’ within information/digital literacy.  There is a little bit about what I did on this presentation but in general:

  • The policy was drafted by looking at existing netiquette policies from around the web.
  • It was not really enforced, instead it was embedded in training resources for teachers and students.  It was up to individual instructors how they might adopt, adapt and enforce it with their own students.
  • One would hope that as time passes people will be increasingly confident in this area and the need to train people in vetiquette will be something for schools rather than the 16+ education providers.  Thus it is great to see it being considered in the BSN MOOC (see last two blog posts for more on this).